Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Amplaud LLC (“Amplaud,” “we,” “us”) governing your use of the Amplaud website and application (the “Service”).

By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you use Amplaud on behalf of a business, you represent that you are authorized to accept these Terms for that business.

Amplaud helps businesses collect customer testimonials and reviews, approve them in one queue, publish a Wall of Love or embedded widget, and reward the people who contribute.

We may add, change, or remove features over time. We aim to keep the Service available and reliable, but we do not guarantee uninterrupted access.

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the information you provide and for keeping your login credentials secure.

You are responsible for all activity that happens under your account and workspaces. Notify us at support@amplaud.com if you suspect any unauthorized use.

You agree not to misuse the Service. Among other things, you will not use it to break the law, infringe the rights of others, publish false or deceptive proof, upload harmful code, attempt to gain unauthorized access, or interfere with the Service or other users.

You will comply with the rules of any third-party review platform you connect or link to, and with any advertising and disclosure laws that apply to incentivized reviews.

You retain ownership of the content you and your customers submit through the Service (“Your Content”). You grant Amplaud a worldwide, non-exclusive license to host, store, process, and display Your Content solely to provide and improve the Service, including publishing the proof you choose to make public.

You are responsible for Your Content and for having the rights and consents needed to collect, publish, and reward it. You represent that Your Content does not infringe any third-party rights and is accurate and not misleading.

We may remove content that violates these Terms or the law, and we may suspend accounts that repeatedly do so.

When your customers submit proof, you are the party responsible for how that proof is collected, approved, published, and rewarded. You must obtain appropriate consent before displaying a person's name, likeness, or words publicly.

Rewards must thank people for their honest participation. You must not condition a reward on a specific rating or a particular positive statement, and you must disclose incentives where the law or a platform requires it.

Paid plans are billed in advance on a monthly or annual basis through our payment processor. By subscribing you authorize us to charge the plan fee and any applicable taxes to your payment method until you cancel.

Subscriptions renew automatically for the same term unless you cancel before the renewal date. You can cancel at any time, and cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law.

We may change plan prices or features. If we change the price of your plan, we will give you advance notice, and the change will apply at your next renewal.

The Service, including its software, design, and the Amplaud name and logo, is owned by Amplaud LLC and protected by intellectual property laws. These Terms do not grant you any right to our trademarks or to copy or resell the Service.

If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

The Service may integrate with third-party platforms and tools, such as review sites, payment processors, and reward providers. Your use of those services is governed by their own terms, and we are not responsible for them.

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, Amplaud disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your requirements.

To the fullest extent permitted by law, Amplaud will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill.

Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

You agree to indemnify and hold harmless Amplaud LLC and its officers, employees, and agents from any claims, damages, and expenses arising out of Your Content, your use of the Service, or your violation of these Terms or the law.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service.

On termination, your right to use the Service ends. Sections that by their nature should survive, including ownership, disclaimers, limitation of liability, and indemnification, will survive.

These Terms are governed by the laws of the United States and the state in which Amplaud LLC is organized, without regard to conflict-of-law rules.

You agree that any dispute relating to these Terms or the Service will be resolved in the courts located in that jurisdiction, and you consent to their personal jurisdiction, except where applicable law provides otherwise.

We may update these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised Terms.

Questions about these Terms can be sent to Amplaud LLC at support@amplaud.com.